MobileHelp Smart Wearable Medical Alert Review



MobileHelp Smart

MobileHelp has just launched the latest technology advance in wearable health smart watches, and it's perfect for the active, tech savvy senior. It monitors your health, encourages your fitness and helps in the event of a fall or medical emergency.

The new MobileHelp Smart, developed through a collaboration between Samsung and MobileHelp, ushers in a new era of wearable technologies to the medical alert space. The smart watch comes in a sleek, modern design, monitored help button, built-in GPS location tracking, microphone and speaker, heart and blood pressure monitor and a host of health and fitness applications.

While we believe nothing replaces the simplicity and ease of use of single button medical alert systems, MobileHelp Smart's wearable medical alert health watches should be appealing to those who are more mobile and active, with an aptitude for technology.

MobileHelp Smart Highlights

MobileHelp Smart

  • Easily accessible help button - sends alert and location 24/7 to U.S. based monitoring station.
  • Emergency operators will talk with you through the watch to assess your situation and notify Emergency Response, family members or caregivers, as appropriate
  • Fully waterproof (wear it in the shower, bath, pool or hot tub)
  • Includes easy to use step counter, heart rate and blood pressure monitor and calories burned
  • Set and measure fitness goals for different exercises (cycling, rowing, running, elliptical, jumping jacks, yoga and more)
  • Set inactivity alarm
  • Displays weather
  • 48 hour battery charge
  • Built-in 2-way speaker & microphone
  • No cellular contract required
  • $349.95 for the watch
  • $24.95 per month for the monitoring

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Why We Like The MobileHelp Smart

MobileHelp Smartwatch

More than a help button: We love the features on the MobileHelp Smart watch. It's designed to monitor your health, get you in shape and protect you in the event of a fall or medical emergency. Essentially it's a FitBit, Garmin and mobile medical alert all in one device.

Homescreen help button: The help button is right on the home screen of the watch, making it easy to find, press and have a conversation with the monitoring center.

Works independently from a cell phone: Unlike many other smart watches, you don't need to carry your cell phone with you for it to work. Great for jogging and sports.

Nice looking: The MobileHelp Smart comes in a beautiful, modern, Samsung watch encasement. It's stylish, modern and youthful. A big reason seniors don't wear their mobile medical alert bracelet or pendent is because it draws a lot of attention. The Samsung smart watch let's seniors fit right in.

Easy to wear: One of the major complaints about current mobile medical alert systems, is that they're too big to wear on your wrist, and some would prefer not wearing a pendent around their neck, especially during activities. The MobileHelp Smart Samsung watch is thin and can easily fit under any sleeve, just like a normal watch.

Relatively cheep: The cost of the system is actually pretty competitive. While you pay $349.95 up front for the smartwatch, that's not so far off from a Fitbit, but you're also getting a specially designed emergency medical bracelet that's connected to an emergency response center.

Moreover, the monthly fee of $24.95 is actually cheaper than the monthly fee of many medical alert systems (presumably because you own the hardware, so the leasing costs aren't included).

What We Don't Like About MobileHelp Smart

Not as easy as a help button: There's a reason the light switch and the mouse trap are still being used. They work well and they're simple.

One of our fears with these Smart watches, is that in a moment of confusion, shock or panic it may be hard for an elderly person to find the much smaller digital button on the screen of their watch.

Our other fear, is that it might be hard for those with poor vision, arthritis, parkinsons or other ailments that limit hand eye coordination to easily find and press a digital help button. Remember, in the event of a fall, it's also very possible that you won't have your glasses on either.

No fall detection: While the system is feature rich on many fronts, it lacks one of the newer and most helpful features of modern medical alert systems, automated fall detection. While fall detection is not perfect, it's pretty darn good and if you worry about not being able to press the help button if you fall, experience a medical emergency or lose consciousness, it's extremely effective.

Up-front costs: If all you're looking for is a medical alert device that works well in and outside your home, forking out $349.95 up front for the watch, plus monthly monitoring charges is pretty steep. The alternative is to pay between $20-$35 for monthly monitoring with no hardware costs (and no bells and whistles).


The new MobileHelp Smart is not for everyone. However, if you're one of the many youthful seniors who are active outside your home, are relatively tech savvy and will use the rich features the watch comes with, it can be the perfect health monitor, fitness hub and emergency medical alert system all bundled into one.

However, if you or a loved one get overwhelmed by technology, suffer from poor vision, have poor hand eye coordination, or want automated fall detection, you might want to stick to one of the more basic medical alert systems. 

Visit Site   Call for a free consultation (800) 920-1745