LifeStation Review
Are you looking for a medical alert system that offers excellent monitoring, response and customer service? Has customer friendly terms like free cancellation and a 30 day money back guarantee?
LifeStation has some of the most sophisticated U.S. based monitoring stations in the industry, so much so that it actually outsources its monitoring services to much of the medical alert industry! It's also known for its customer service which is available 24X7.
YOU WILL LOVE LIFESTATION IF YOU WANT:
Excellent Monitoring - LifeStation owns and operates one of the largest medical alert monitoring centers in the United States with location in New Jersey and Texas. Both locations are UL and 5 Diamond Certified. This truly is where the rubber meets the road and helps make it one of the most reliable medical alert companies in the industry.
Fastest Emergency Response Times - LifeStation has one of, if not the, fastest average emergency response times in the industry of 13.7 seconds. When every second counts there is no one better to be with than LifeStation.
30 Day Money Back Guarantee - Not many medical alert companies still offer a 30 day risk free trial. We're strong proponents of companies backing their service with risk free trials. Try it, don't like it, return it. It shows confidence in their product and service and a senior friendly approach.
Veteran's Discount - Veterans get an automatic 20% discount - call for details.
YOU MIGHT NOT LIKE LIFESTATION IF YOU WANT:
Lowest prices - LifeStation's pricing is in the middle of the pack. However, it's only a few dollars more per month and you get some of the best service, speed and consumer friendly terms in the industry.
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SPECIAL OFFER: 1 FREE MONTH, 30 DAY MONEY BACK GUARANTEE, FREE EQUIPMENT, 20% VETERAN'S DISCOUNT. CALL (855) 622-5040
WHAT MEDICAL ALERT DEVICES DOES LIFESTATION OFFER?
In-Home Cellular - LifeStation's uses an updated in-home cellular medical alert system for those who only want protection in the home, but don't have a landline. It works the same as an in-home landline system except it connects to the monitoring center via cellular signal. It offers a whopping range of up to 1,300 feet - the equivalent of 4 football fields!
- Works perfectly if you only want protection in your home, don't have a landline, don't leave the house alone.
Mobile LTE - LifeStation's Sidekick Mobile can be used in or outside your home, comes with 2 way talking speaker and mobile GPS and can be worn around your neck. It connects to the monitoring center via cellular signal. The only downside of mobile systems are, they are bulkier to carry around and they need to be recharged every 5 days or so.
- Works well if you want protection in and outside your home, want a 2 way voice pendent while in your home, have good cell reception in your area.
PRODUCT DETAILS
| In-Home No Landline | Mobile LTE | |
| Range | 1,300 feet | Unlimited |
| Battery Life | 30 hours | 5 Days |
| Water Resistance | Yes | Yes |
| GPS Enabled | X | Yes |
| Fall Detection | Optional | Optional |
| 2 Way Voice Pendant | X | Yes |
| Lock Box | Optional | Optional |
| Emergency Wall Button | Optional | Optional |
COST OF PRODUCT PACKAGES & OFFERS
| In-Home Cellular | Mobile LTE | |
| Monthly Billing Option | $35.95 / mo + $12.50 shipping | $39.95 / mo + $12.50 shipping |
| Hardware | Free | $99.95 activation fee |
| Fall Detection | $10 / mo | $10 / mo |
| Medication Reminder | N/A | N/A |
HOW GOOD IS LIFESTATION'S MONITORING?
LifeStation, although a medical alert company, is also one of the largest suppliers of monitoring services to the rest of the medical alert industry as well. That's right, many medical alert companies use LifeStation's monitoring centers, basically acting as resellers. The advantage LifeStation has, is that it has complete control over its own monitoring centers, which is UL certified and its agents are 5 Diamond certified, all of whom are located in the United States.
HOW GOOD IS LIFESTATION'S CUSTOMER SERVICE?
LifeStation's customer service line is open 24X7. So if you have any issues with your billing, shipping or technical issues, you don't have to wait for business hours. This is especially important since many people are managing their parents account, and need to do so after work.
30 day money back guarantee
Free cancellation
Free shipping (on premium plans)
Free equipment
Lifetime equipment warranty
24X7 customer service line
LIFESTATION vs. PHILIPS LIFELINE vs. LIFE ALERT
So how does LifeStation stack-up against the competition? Let's compare them to two of the largest players in the industry: Philips Lifeline and Life Alert.
| LIFESTATION | LIFELINE | LIFE ALERT | |
| Price of In-Home | $31.30 / mo | $27.95 / mo + $99.95 fee | $69.95 / mo + $245 fees |
| Price of Mobile GPS & 2 Way Voice | $34.79 / mo | $39.95 / mo + $99.95 fee | $89.90 / mo + $247 fees (includes in-home unit) |
| In-Home Range | 1,300 feet | 800 feet | 1,000 feet |
| Free Shipping | NO | YES | NO |
| Free Activation | YES | NO | NO |
| Free Cancellation, Prorated Refund | YES | NO | NO |
| 30 Day Money Back Guarantee | YES | NO | NO |
SHOULD YOU GET A LIFESTATION MEDICAL ALERT SYSTEM?
If your priority is premium monitoring, the fastest emergency response times, customer service and excellent equipment, then we recommend LifeStation. However, if you're looking for the lowest cost medical alert system, we'd probably recommend you go with someone like LifeFone.
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