LifeFone Medical Alert Review 2026

LifeFone checks all the boxes when it comes to quality medical alert systems - excellent service and consumer friendly business practices. There are no surprise "overage charges", cellular fees, enrolment fees or cancellation fees. Refreshingly, what you see is what you get.They offer both monitored in-home and mobile medical alert devices with GPS and fall detection. There is a monthly monitoring fee, but all equipment is free. Customer reviews have been excellent.

For a side-by-side comparison (pricing, contracts, fall detection, and who responds), see  our guide to what is the best medical alert system for seniors.

YOU WILL LOVE LIFEFONE IF YOU WANT:

Lowest in-home price in the industry - With FREE equipment and a starting subscription price of $19.95 a month (when you select the annual plan for its in-home landline package), LifeFone has the lowest, consumer friendly starting package in the industry - available exclusively at seniorsafetyreviews.com.  LifeFone offers $5.00 off all other payment plans as well, when you use Promo Code 5OFFLL.

Excellent equipment - LifeFone's in-home medical alert systems have an exceptionally long range of 1,300 feet (3 football fields) & its mobile systems have an industry leading 30 day battery charge.

Exceptionally customer friendly terms - 30 day money back trial period, free cancellation with pro-rated refunds, lifetime price lock guarantee, lifetime equipment warranty, free shipping, free activation & free equipment.

Caregiver services- LifeFone's is one of the few medical alert companies we know of that offers caregiver services like check-in calls and medication reminders, giving both caregivers and their loved one's additional comfort when living alone.

YOU MIGHT NOT LIKE LIFEFONE IF YOU WANT:

National brand - Some people are only comfortable with large national brands like Life Alert, Lifeline and Lively from Best Buy. We'd caution you that large doesn't always mean better, check Life Alert's customer complaints filed with the Better Business Bureau as  exhibit number 1.

LIMITED TIME SPECIAL: $5 OFF ALL MONTHLY PLANS + CALL NOW GET 1 MONTH FREE + FREE SHIPPING + FREE LOCKBOX + FREE ACTIVATION + PRICE LOCK GUARANTEE CALL (844) 263-7216 (ASK FOR PROMOCODE 5OFFLL).

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WHAT MEDICAL ALERT DEVICES DOES LIFEFONE OFFER?

In-home landline - LifeFone offers a new and up to date in-home medical alert system model, which connects to the emergency response monitoring center via a landline. It comes with an excellent industry leading range of 1,300 feet between the base station and the help button worn on your wrist or neck. Fall detection is optional.

• It's ideal for people who only need protection in their home, don't leave their home often, or leave their home accompanied by others.

In-home cellular - This system is identical to the in-home landline system, except that it connects to the emergency response monitoring center via a cellular signal. It also comes with an industry leading range of 1,300 feet between the base station and the help button. Fall detection is optional.

• It's ideal for people who don't have a landline, only need protection in their home, don't leave their home often, or leave their home accompanied by others.

VIP Active - The VIP Active® is LifeFone's latest all-in-one pendent, that has the help button, 2 way voice communication, GPS and optional fall detection. It can last for a long 5 days on one battery charge.

• It's ideal for those who want protection in and outside their home, are active, want family members to know where they are and want a lightweight small design.

VIPX2 - The VIPx2 is LifeFone's all-in-one pendent, that has the help button, 2 way voice communication, GPS and optional fall detection and optional caregiver application. It can last for an extremely long 18 days on one battery charge.

• It's ideal for those who want protection in and outside their home, are active, may want family to know where they at any given moment with GPS. It has great caregiving applications. It's the longest lasting battery of all the mobile devices at up to 18 days!!!

VIP Flex - The VIP Flex is another of LifeFone's all-in-one mobile devices that can be worn on your wrist or around your neck, has the help button, 2 way voice communication, GPS and optional fall detection and optional caregiver application. It can last for up to 5 days on one battery charge.

• It's ideal for those who want protection in and outside their home, are active, may want family to know where they at any given moment with GPS. It's the smallest and lightest of the mobile devices.

Smartwatch - The Safe Watch  Active® has an emergency button with a personalized emergency care plan, GPS location services and tracking, optional fall detection, two way voice communication, all day battery life for up to 24 hours and a host of other options like heart rate monitoring and step count.

• It's ideal for those who are active and want a more aesthetic option. We're a little hesitant to recommend smartwatches for emergency situations to everyone, as finding the help button when frazzled can be a little more difficult. Also, the size of the smartwatch face is a little large and bulky, especially on a women's wrist. If you're looking for a mobile option, we'd probably recommend the all in one, on-the-go, voice in VIPx pendent.

PRODUCT DETAILS

PRODUCT COST

*Use Promo code 5OFFLL

HOW GOOD IS LIFEFONE'S MONITORING?

In the end, most medical alert companies (not all) have similar equipment, many have the exact same product. Not only that, most outsource their monitoring and share the same monitoring centre as well.

What the difference then? In LifeFone's case it actually owns its own 24X7 monitoring center located in White Plaines, New York. This gives them full control over their service levels. In our experience and testing, their agents have been courteous, professional and informed.

HOW GOOD IS LIFEFONE'S CUSTOMER SERVICE?

While most medical alert companies have similar equipment and share the same monitoring centers, what really distinguishes one company from the next is their customer service. Lifefone puts its money where its mouth is with lifetime warranties, price guarantees & free cancellations. It should give you a lot of confidence that they'll do what they say - otherwise, they're the ones who'll pay with cancelled contracts and a high return rate.

Free activation & shipping

Free equipment

30 day money back guarantee

Free cancellation with pro-rated refunds

Lifetime price lock guarantee

Lifetime equipment warranty

Free protection for spouses

24X7 customer service line

Unlimited personalized response plan contacts

LIFEFONE vs. LIFELINE vs. LIFE ALERT

Feel like you know enough about LifeFone? Let's compare it to two of the biggest medical alert system competitors in the industry: Lifeline and Life Alert.

*Available when you select the annual plan for the in-home landline system, with promo code 5OFFLL.

SHOULD YOU GET A LIFEFONE MEDICAL ALERT SYSTEM?

Yes, we highly recommend LifeFone. LifeFone uses the exact same equipment as many of the larger players like MobileHelp and Medical Guardian, with similar pricing. However, they have extremely friendly customer terms like a 30 day money back guarantee and free cancellation with prorated refunds for unused portions of contracts - there's no risk in trying with LifeFone.

Moreover, unlike many other medical alert companies, they offer a host of caregiver services like activity checks, check-up calls and medication reminders, which you may not need now, but may find helpful for your parents down the line. Lastly, their customer service is excellent, both on and off line.

RATING
LIMITED TIME SPECIAL: $5 OFF ALL MONTHLY PLANS + CALL NOW GET 1 MONTH FREE + FREE SHIPPING + FREE LOCKBOX + FREE ACTIVATION + PRICE LOCK GUARANTEE CALL (844) 263-7216 (ASK FOR PROMO CODE 5OFFLL).

Get Free Consultation Now