LifeFone Medical Alert Review 2020

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Lifefone Review

LifeFone checks all the boxes when it comes to quality medical alert systems, excellent service and consumer friendly business practices. There are no surprise "overage charges", cellular fees, enrollment fees or cancellation fees. Refreshingly, what you see is what you get.

They offer both monitored in-home and mobile medical alert devices with GPS and fall detection. There is a monthly monitoring fee, but all equipment is free. Customer reviews have been excellent.

YOU WILL LOVE LIFEFONE IF YOU WANT:

Excellent equipment - LifeFone's in-home medical alert systems have an exceptionally long range of 1,300 feet (3 football fields) & its mobile systems have an industry leading 30 day battery charge.

Remote caregiving services - LifeFone is one of the only medical alert companies offering daily check-in calls, activity checks, medication reminders, location service, and mobile alerts.

Exceptionally customer friendly terms - 30 day money back trial period, free cancellation, lifetime price lock guarantee, lifetime equipment warranty, free shipping, free activation & free equipment.

Great bang for your buck - LifeFone comes in at about the average cost for a medical alert system. However, you get great customer friendly terms & service, making it a bargain value buy.

YOU MIGHT NOT LIKE LIFEFONE IF YOU WANT:

The cheapest system - LifeFone's prices are very reasonable, however there are some companies that offer a cheaper monthly price - however, those companies typically do not offer price lock guarantees (i.e. they can increase their monthly cost at any time), nor equipment warranties.

RATING 4 star rating

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WHAT MEDICAL ALERT DEVICES DOES LIFEFONE OFFER?

LifeFone Medical Alert Devices

In-home landline - LifeFone offers a new and up to date in-home medical alert system model, which connects to the emergency response monitoring center via a landline. It comes with an excellent industry leading range of 1,300 feet between the base station and the help button worn on your wrist or neck. Fall detection is optional.

  • It's ideal for people who only need protection in their home, don't leave their home often, or leave their home accompanied by others.

In-home cellular - This system is identical to the in-home landline system, except that it connects to the emergency response monitoring center via a cellular signal. It also comes with an industry leading range of 1,300 feet between the base station and the help button. Fall detection is optional.

  • It's ideal for people who don't have a landline, only need protection in their home, don't leave their home often, or leave their home accompanied by others.

In-home & on-the-go GPS - This is a two in one offering of both an in-home system and a mobile device, protecting you in and outside the home. The offering allows you wear the in-home device, while recharging your mobile unit.

  • It's ideal for people who want protection inside and outside their homes and who don't have great cellular reception in their homes. Of note, the mobile unit requires you to carry two devices - it's an older model.

In-home & on-the-go GPS & voice-in pendent - This is an all-in-one pendent, that has the help button, 2 way voice communication, GPS and optional fall detection. It last for an extremely long 30 days on one battery charge.

  • It's ideal for those who want protection in and outside their home, are active, may want family to know where they at any given moment with GPS.

PRODUCT DETAILS

 At-Home LandlineAt-Home CellularAt-Home & On-The-Go GPSAt-Home & On-The Go GPS & Voice-In Pendent
Range1,300 feet1,300 feetUnlimitedUnlimited
Battery Life32 hours32 hours30 hour30 days
Water ResistanceYesYesYesYes
GPS EnabledXXYesYes
Fall DetectionOptionalOptionalOptionalOptional
2 Way Voice PendantXXXYes
Temperature SensorYesYesYesX
Lock BoxOptionalOptionalOptionalOptional
Emergency Wall ButtonYesYesYesX

 

PRODUCT COST

 At-Home LandlineAt-Home CellularAt-Home & On-The-Go GPSAt-Home & On-The Go GPS & Voice-In Pendent
Monthly Billing Option$29.95 / mo$34.95 / mo$33.87 / mo$43.95 / mo
Quarterly Billing Option$27.95 / mo$32.95 / mo$39.95 / mo$41.95 / mo
Annual Billing Option$22.87 / mo$28.37 / mo$39.95 / mo$36.62 / mo
HardwareFreeFreeFreeFree
Fall Detection$5 / mo$5 / mo$10 / mo$5 / mo
Activity Checks$6 / mo$6 / moN/AN/A
Daily Check-in Call$19 / mo$19 / mo$19 / mo$19 / mo
Medication ReminderN/A$6 / moN/AN/A

HOW GOOD IS LIFEFONE'S MONITORING?

In the end, most medical alert companies (not all) have similar equipment. What really separates one company from the next is the quality of its monitoring service.

LifeFone owns its own 24X7 monitoring center located in White Plaines, New York. However, its monitoring center is not UL certified and its monitoring agents are not 5 Diamond certified. That said, we have never heard any complaints regarding its monitoring agents or response times. In fact, quite the opposite. In our experience and testing, their agents have been courteous, professional and informed.

HOW GOOD IS LIFEFONE'S CUSTOMER SERVICE?

Lifefone puts its money where its mouth is with lifetime lifetime warranties, price guarantees & free cancellations. It should give you a lot of confidence that they'll do what they say - otherwise, they're the ones who'll pay.

Free activation & shipping

Free equipment

30 day money back guarantee

Free cancellation with pro-rated refunds

Lifetime price lock guarantee

Lifetime equipment warranty

Free protection for spouses

24X7 customer service line

Unlimited personalized response plan contacts

LIFEFONE vs. PHILIPS LIFELINE vs. LIFE ALERT

Feel like you know enough about LifeFone? Let's compare it to two of the biggest medical alert system competitors in the industry: Philips Lifeline and Life Alert.

 LIFEFONEPHILIPS LIFELINELIFE ALERT
Price of In-Home Landline$24.95 / mo$29.95 / mo$49.95 / mo + $96 fees
Price of Mobile GPS & 2 Way Voice$39.95 / mo$49.95 / mo + $99.95 fee$69.95 / mo + $96 fees
In-Home Range1,300 feet600 feet800 feet
No Price Increase GuaranteeYESNONO
Free Spouse CoverageYESNONO
Free ShippingYESYESNO
Free ActivationYESYESNO
Free Cancellation, Prorated RefundYESNONO
30 Day Money Back GuaranteeYESNONO

SHOULD YOU GET A LIFEFONE MEDICAL ALERT SYSTEM?

Yes, we highly recommend LifeFone. LifeFone uses the exact same equipment as many of the larger players like MobileHelp and Medical Guardian, with similar pricing. However, they have extremely customer friendly terms like a 30 day money back guarantee and free cancellation with prorated refunds for unused portions of contracts - there's no risk in trying with LifeFone.

Moreover, unlike many other medical alert companies, they offer a host of caregiver services like activity checks and check-up calls, which you may not need now, but may find helpful for your parents down the line. Lastly, their customer service is excellent, both on and off line.

RATING 4 star rating

LIMITED TIME OFFER: CALL NOW GET 1 MONTH FREE + FREE SHIPPING + FREE LOCKBOX
CALL (844) 263-7216 NOW WITH PROMO CODE SAFE20

Get Free Consultation Now