Compare Medical Alert Systems 2018

CompanyMedical Guardian Philips LifelineLife AlertADTLifeFoneMobileHelpLifeStationBay Alarm Medical
Medical Guardian Alerts Philips Lifeline Medical Alert Life Alert ADT Medical AlertsLifeFone Medical Alert ServicesMobileHelp Medical Alert SystemsLifeStationBay Alarm Medical
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15% Off Monthly Subscription

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Get FREE Consultation (800) 889-4116 (855) 410-3191(800) 360-0329(800) 588-1934(844) 263-7216(800) 920-1745(855) 622-5040(855) 692-0104
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Starting Cost / Month$29.95$29.95$69.90$29.99$24.95$29.95$25.95$19.95
Range 1,300 ft 600 ft 420 ft300 ft 480 ft 600 ft500 ft 1,000 ft
Response Time25 sec 35 sec 33 sec 36 sec 48 sec 29 sec43 sec59 sec
Emergency Buttons21111211
Backup Battery Life 32 hrs 30 hrs 72 hrs48 hrs 32 hrs 30 hrs32 hrs32 hrs
Fall Detection$10/mo$15/mo N/A$16/mo $5/mo $10/mo$7/mo $9.95/mo
Wall Mounted Button$2/mo N/A N/A $39.95 $2/mo$3.49/mo$1.95/mo
Fall Detection
GPS
Self-Install
Free Spouse Monitoring
Wellness Checks
Free Trial Period
Free Activation
Free Shipping
Free Cancellation
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Call For A Consultation(800) 889-4116 (855) 410-3191(800) 360-0329(800) 588-1934(844) 263-7216(800) 920-1745(855) 622-5040(855) 692-0104

Our Top Picks

In-Home Medical Alert System
Our top rated in-home medical alert system belongs to Medical Guardian. In the 3 most important areas to compare medical alert systems (range, emergency response times, service) it came out on top. It also has great customer reviews, excellent equipment & the highest qualified emergency response staff. Just as important, Medical Guardian is consumer friendly, with a 30 day risk free trial period, and free cancellation, at no cost, anytime. We also love its current promotion of 2 free months and a free lock box (limited time offer ends July 31, 2018).

On The Go Medical Alert System
If you're looking for the best medical alert system to protect you outside your home the
Philips Lifeline GoSafe 2 sets the mark. While not the cheapest medical alert device available, Philips Lifeline has developed the most reliable mobile fall detection and GPS tracking technology on the market for those on the go. We also love that its pendent contains all three technologies in the sleekest device on the market (fall detection, GPS and two-way talking). While not advertised on its website, if you call and ask, they often waive shipping and activation fees. (15% off monthly subscription, until July 31, 2018)

Call For The Best Deals

We recommend that you call to get the best deal available (we've included each company's phone number in the chart above). Medical alert companies are quite often open to negotiating price and waiving certain fees. Sometimes they'll even throw in extras like an extra pendent, wall mounted button or free key lock box. Let them know you've done your homework and ask for their best pricing and promotional offer.

Once you've had your questions answered and received a quote, If you need time to think or discuss the offer with family members, ask the medical alert company to hold your offer and lock in your pricing - they'll do it for free if you schedule a follow-up call.

How To Compare Medical Alert Systems?

If you're looking to compare medical alert systems, the number of options can be overwhelming. We'd encourage you to start by thinking about your needs. Know what problem you're trying to solve and then find the product that best solves for the problem without the unnecessary bells and whistles that may only complicate matters.

When comparing medical alert systems, first assess your individual needs and how they might evolve over time. Does your loved one leave the house unaccompanied often? If so, perhaps they need a mobile medical alert system. Does your loved one have dementia? Will they be able to operate the system or do they need something more automated like fall detection? Do they need GPS tracking in case they wander or get lost?

Most medical alert companies offer 30 trial periods. Take advantage! We can't stress this enough. You won't know if your system is right for you or your loved on until you give it a try. Worse comes to worse, you return it and try a different technology from the same company or try a new company completely. We'll do our best to help you make the right decision the first time!

What To Look For When You Compare Medical Alert Systems


1. Medical Alert System Functionality & Services

  • Mobile coverage: Mobile medical alert systems work both in and outside the home. Instead of being connected through a base station that's attached to a landline, it's connected through cellular coverage, typically AT&T or Verizon. It's important that you check to ensure your area has good reception for the provider your considering.

    Mobile is an excellent option for those who don't have a landline and leave their home frequenty unaccompanied.

  • Fall detection: Automatic fall detection will call the emergency response centre if the device detects a fall and the user is not able to press the emergency button themselves. The emergency response centre will then try to contact the user, and if they get no response they will dispatch the appropriate authorities.

    Fall detection is especially valuable for people who have a high risk of black outs, fainting or loss of consciousness when falling or for those who fear that they will fall and not be able to press the emergency button.

  • GPS tracking: GPS tracking has two main purposes. First, in the event the user presses the emergency button outside the home, responders will be able to locate the individual through the GPS, even if the user is unable to talk or is unconscious. Second, in the event the user is lost or cannot be found, family members can locate the user - not everyone offers live tracking.

    GPS tracking is especially useful for those who plan to use their system outside their home unaccompanied. It is also very useful for those who are at risk of wandering or getting lost. Make sure to ask whether the system allows for live tracking for family members.


2. Medical Alert Equipment

  • Ease of Use: You want a system that is simple to install, easy to use and easy to maintain. Most systems are really easy to install, simply plug the system in the phone jack and an electrical outlet and you're ready to go. Second, you don't want to have to recharge batteries all the time - that's the one downside to some mobile alert systems.

  • Wearability: Having a medical alert system that is easy to put on, comfortable to wear and nice looking is essential. Medical alerts used to be large and bulky. Now they are much smaller and better looking. Some are so nice looking they actually enhance your look! When you compare medical alert systems, make sure you narrow it down to a company that offers both the watch band and the pendent.

  • Range: Range is the maximum distance the pendent can still work from the base station. Not everyone needs 1,300 feet (more than 3 football fields long), but having it can protect you when going to the mailbox, taking the trash to the curb or gardening in the backyard.


3. Emergency Response Service

  • Average response times: Response time is probably the most important feature to compare medical alert systems. Response time is the amount of time it takes for the emergency monitoring centre to answer you once you've pressed the emergency button on your pendent. In general, you should ask for an average response time of less than one minute.

  • Emergency contacts: One of the advantages of medical alert systems over 911, is that operators will dispatch ambulance services and contact listed family members. In some cases, after assessing a situation, they may determine only a family member needs to be called. Check to see how many emergency contacts you're allowed to list, and how many phone numbers per contact.

  • Reputation / experience: There are a LOT of medical alert companies out there. You do not want to put your or a loved one's life in the hands of an outfit that is just starting out, has a poor reputation or a bad track record. We believe our list above is a great starting point. Be wary of customer reviews as unethical companies can easily manipulate reviews in their favor through fake reviews and comments. Check their BBB rating for added comfort.

4. Finding The Best Medical Alert Pricing Plan

  • Free trial period: We are big believers that you should be able to try something BEFORE buying it. Don't go with any company that does not offer a free trial period. A free trial period will allow you to see if the equipment is comfortable, easy to use for you and works for you. If you don't like it, simply send it back. It takes all the stress out of your decision and makes trying it RISK FREE.

  • Free cancellation: Most reputable medical alert companies now offer free cancellation at any time. Essentially, they offer month to month contracts. Even if you pay for the year up-front to get the discount, if you cancel before the end of the year, you get the unused portion of the year refunded. Some companies, such as Life Alert, demand a long term contract, which makes no sense for an elderly population that may transition to a senior home at any stage and no longer need the service.

  • Hidden fees: Watch out for the small print! Many providers make big promises but then have hidden charges like an activation fee, installation fee, cancellation fee, shipping fee, annual price increase, etc... We've done some of the homework for you, but don't be afraid to ask and always review your contract before signing.
  • Special Note: Beware of companies that lock you into long term contracts. As you can see if you compare medical alert systems on the chart above, even well known companies like Life Alert (who do a lot of advertising on TV) can be extremely expensive and lock you into 3 year contracts. If your needs change, or you want to try a new system, many companies now offer free trial periods and cancellable contracts with no penalties.

Why Do You Need A Medical Alert System?

It's pretty simple actually. 1 in 4 adults over the age of 65 fall each year. Once you've fallen once, your risk of falling again DOUBLES! In fact falls are the leading cause of injuries and deaths. Where a medical alert system helps you the most, is that once you've fallen, 90% of adults who get help within 1 hour can return home from the hospital. Medical alert systems are now so advanced, they can automatically detect if you've fallen and get you help right away!

Moreover, unlike 911, a medical alert company will have a record of all your medical conditions, medications and allergies on file and communicate those to emergency responders. In addition, they will contact family members to let them know of any emergency or non-emergency situation that requires their attention.


  1. Hi Senior Safety Reviews,

    My father died recently and my mother lives alone. We can't always be with her and we're looking for a medical alert system. What are the most important features I should be looking for?

    Thanks in advance,

    Sandra


    • Hi Sandra,

      Thanks for writing in! In our opinion, the most important features you should be looking for depend on the needs of your mother. If she doesn't leave home much and has a landline, you could probably go with a basic in-home medical alert system. Even if she leaves the house often, if she's only leaves the home accompanied by someone else, there's no need for a mobile medical alert.

      In reality, most of the medical alert hardware is comparable. In fact, many companies use the same equipment. Where the companies begin to separate themselves are on price, terms and service. It goes without saying, we'd recommend you get the service that meets you mothers needs that has the best bang for your buck. However, we'd recommend getting a plan that gives you a free 30 day trial and allows you to cancel at any time with no penalties. Read the fine print or use our comparison chart to make sure your getting the deal you think you're getting.

      Hope that helps!

      SeniorSafetyReviews.com Staff


  2. Hello Senior Safety Reviews,

    The landline product displayed for Bay Alarm has a backup battery of 80 hours, not 32 hours. I hope this information is helpful.

    Best,

    Ryan


    • Hi Ryan,

      Thanks for the comment. We did a double to check, and Bay Alarm's website itself says "In the event of a blackout or power outage, our system will continue to run for up to 32 hours."

      Perhaps you're referring to the 72 hour charge of Medical Guardian's mobile alert system. Hope that helps!

      Best,

      Seniorsafetyreviews.com Staff