Bay Alarm Medical Review

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Bay Alarm Medical Review

Bay Alarm Medical is a reliable medical alert company, with a long track record, excellent reputation and reliable customer service.

Bay Alarm Medical offers a transparent, fully cancellable, no strings attached contract, which comes with a 30 day money back guarantee. Despite their focus on providing excellent equipment and customer service, they do a great job of making their solutions affordable to the everyday customer. Bottom line, we like their product and their service.

YOU WILL LOVE BAY ALARM MEDICAL IF YOU WANT:

Good Value - Bay Alarm Medical's in-home medical alert system costs $24.95 per month, and comes with free equipment. It also comes with free cancellation and a 30 day money back guarantee, which we find attractive. 

Strong Customer Service - Bay Alarm Medical has an excellent reputation for customer service. Their website and operating instructions are clear, but if you need to speak with them, they're ready and willing to handle the call.

Wide Range of Products - Bay Alarm Medical has solutions for in-home medical alert systems (more affordable), mobile medical alert systems and even a unique medical alert system for use inside your car.

Smart Watch - Bay Alarm Medical offers smartwatch medical alert systems, with no smartphone required.

YOU MIGHT NOT LIKE MEDICAL GUARDIAN IF YOU WANT:

Lowest Prices - Bay Alarm has recently increased its lowest-priced monthly subscription offering to $24.95 per month.

Sleek Mobile Device - Our review found that Bay Alarm's mobile device was quite large and bulky. There are alternative devices available which are smaller and less bulky, which makes them easier and more aesthetically pleasing to wear around your neck.

RATING 3.5 stars

END OF SEASON SALE! ENDS FEBRUARY 26, 2024: 1 FREE MONTH, 30% OFF DEVICES AND FREE SHIPPING ON SELECT PLANS - CALL (855) 692-0104.

Get Free Consultation Now

WHAT MEDICAL ALERT DEVICES DOES MEDICAL GUARDIAN OFFER?

Bay Alarm Medical Product

In The Home - Bay Alarm medical offers an In The Home medical alert system, that connects to the monitoring center via landline or cellular connection (slightly more expensive). It doesn't have the longest range in the industry, at 1,000 feet between the base station and the help button, but it's still pretty good.

  • Works well for protection in your home, if you don't leave your home very often, or if you're typically accompanied by someone when you leave your home.

On The Go- Bay Alarm Medical also offer On The Go medical alert systems, which offers coverage to users both in and outside the home. Bay Alarm does charge and up-front fee for them, but their monthly cost is pretty low, compared to other mobile systems.

  • Works well for protection in and outside your home, provides a 2 way voice pendent, GPS and an option for fall detection.

On The Road - Bay Alarm's On The Road medical alert system offers automatic crash detection and response, real time vehicle monitoring, and location based boundary alerts.

  • Excellent for those worried about their driving safety or have issues with getting lost.

PRODUCT DETAILS

  In The Home Landline In The Home Cellular Mobile On The Road
Range 1,000 feet 600 feet Unlimited Unlimited
Battery Life 32 hours 30 hours 5 days N/A
Water Resistance Yes Yes Yes N/A
GPS Enabled No No Yes Yes
Fall Detection Optional Optional Optional N/A
2 Way Voice Pendant No No Yes Yes
Lock Box Optional Optional Optional N/A
Emergency Wall Button Optional Optional Optional N/A

COST OF PRODUCT PACKAGES & OFFERS

  In The Home Landline In The Home Cellular Mobile On The Road
Monthly Billing Option $24.95 / mo $29.95 / mo $29.95 / mo $29.95 / mo
Hardware Free Free $99.00 Free
Fall Detection $15 / mo $15 / mo $15 / mo N/A
Medication Reminder N/A N/A N/A N/A

HOW GOOD IS BAY ALARM MEDICAL'S MONITORING?

Bay Alarm Medical outsources its 24X7 monitoring to 2 redundant facilities, offering secure protection in the event one of the monitoring stations lose functionality. The monitoring stations are located in Idaho and Utah and are CSAA 5 Diamond Certified and agree to random inspection by UL.

HOW GOOD IS BAY ALARM'S CUSTOMER SERVICE?

Bay Alarm Medical stands out with its customer service. You can cancel their contracts and you can return their system with a 30 day money back guarantee. We like that, because it means customers can hold their feet to the flame - poor service will mean a high cancellation rate. 

BAY ALARM MEDICAL vs. PHILIPS LIFELINE vs. LIFE ALERT

Feel like you know enough about Bay Alarm Medical? Let's compare it to two of the biggest medical alert system competitors in the industry: Philips Lifeline and Life Alert.

  Bay Alarm Medical PHILIPS LIFELINE LIFE ALERT
Price of In-Home Landline $24.95 / mo $29.95 / mo $79.90 / mo + $197 fees
Price of Mobile GPS & 2 Way Voice $29.95 / mo + $99.00 fee $49.95 / mo + $99.95 fee $98.85 / mo + $198 fees (includes in-home unit)
In-Home Range 1,000 feet 600 feet 800 feet
Free Shipping NO YES NO
Free Activation YES NO NO
Free Cancellation YES NO NO
30 Day Money Back Guarantee YES NO NO

SHOULD YOU GET A BAY ALARM MEDICAL ALERT SYSTEM?

If you're looking for a medical alert system with strong reviews, a good selection of products and competitive pricing Bay Alarm Medical is worth a look. That said, we find it's mobile device a little bulky and don't like that it comes with an up-front fee. We also don't like that its fall detection costs an additional $15 per month, where the industry average is $10.

RATING 3.5 stars

END OF SEASON SALE! ENDS FEBRUARY 26, 2024: 1 FREE MONTH, 30% OFF DEVICES AND FREE SHIPPING ON SELECT PLANS - CALL (855) 692-0104.

Get Free Consultation Now


  1. Great content, extremely informative and helpful. Keep up the good work.